How does software integration affect healthcare?

November 20, 2018

Technological innovation within the healthcare industry continues to grow and evolve. Likewise, technological processes play an increasing role in the industry as a whole, affecting every aspect of patient care from the time of patient registration to data management to billing and labs. With the increase in technological advances, there is to the same degree an increased need for software integration to ensure these copious platforms communicate seamlessly with each other. This process of integration among multiple technologies is known as “seamless technology”.

Seamless technology is essential in every technological-rich industry, and healthcare is no exception. A medical practice with abundant technology and yet no interface for seamless communication risks decreased efficiency, increase of errors and accidental double data entry, resulting in increased costs. In essence, what’s the point of having all of this software if it doesn’t talk to each other? On the contrary, when practices utilize seamless technology interfaces to enable their software to communicate, they can experience improved operational efficiency, automated administrative/clinical processes, avoidance of double data entry and reduction of errors in general, easier collaboration with other care providers, enhanced patient outcomes, elimination of the need to hand-write order forms (reducing handwritten errors), and reduction of costs. In the end, the advantages of seamless technology include a higher profit margin, more accurate data, and an overall higher caliber of care. For any practice, this is just good business sense.

Glenwood offers a plethora of seamless interfaces for our customers to help practices provide the best possible care for their patients and run their practice efficiently and responsibly, such as:

  • Carequality Interoperability Framework: With the Carequality Interoperability Framework interface, providers are able to share/download documents from other providers or hospitals.
  • Clearinghouse Interface for Billing: Glenwood offers a clearinghouse interface for billing, serving as the intermediary that forwards the claim from the provider to the insurance company.
  • Surescripts Interface: For electronic prescription submission, Glenwood’s Surescripts interface allows for seamless communications between the provider and the pharmacy.
  • OptimizeRx Interface: OptimizeRX interface allows for the process of obtaining prescription coupons.
  • Labs Interface: Glenwood’s Lab Interface allows for sending lab orders and receiving results.
  • Hospital Systems Interface: With the Hospital Systems interface, communicate with various hospitals to receive demographics/admission/discharge info about patients.
  • Medical Device Interface: Seamlessly communicate with medical device manufacturers such as Welch Allyn, in regard to devices such as their EKG or continuous glucose monitor.
  • DIRECT Messaging Interface: This interface allows you to send referrals/info to other providers through a secure email system.

Glenwood Systems’ seamless technology enables you to run your practice with confidence and ease, allowing you to put your best efforts into providing quality care for your patients. Call us today to determine the best software application for your practice.

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